10 km


Customer Experience Expert CEE

VFS TasHeel International
Berlin & Frankfurt, Berlin & Frankfurt Vollzeit
Für diesen Job bewerben

VFS Tasheel is hiring Full Time & Part Time Customer Experience Expert for Germany (Berlin & Frankfurt ) with the below Job Description & Requirements:


Job Description:

Handle queries and ensuring accurate information is given to the customer about the services and upsell value added services like SMS and courier etc.
Accurate Data check & entry of documents and records.
Adhere to the standard operation procedures (SOP).
Ensure adherence to the process in order to reduce the number of reprocesses, basis the errors highlighted by back office and mission.
Accuracy and Quality of the application



Pre- University or Above.
proficiency in use of computers - MS Office
Written & Spoken Skills (English is a must, Arabic is preferable).
Up to 1 year of experience in customer service.
Good Communication Skills.
Ability to handle pressure.
High Integrity.


For applying please send your CV in English at mentioning in the subject (CEE/ country name).

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