VFS Tasheel is hiring Full Time & Part Time Customer Experience Expert for Germany (Berlin & Frankfurt ) with the below Job Description & Requirements:
Handle queries and ensuring accurate information is given to the customer about the services and upsell value added services like SMS and courier etc.
Accurate Data check & entry of documents and records.
Adhere to the standard operation procedures (SOP).
Ensure adherence to the process in order to reduce the number of reprocesses, basis the errors highlighted by back office and mission.
Accuracy and Quality of the application
Pre- University or Above.
proficiency in use of computers - MS Office
Written & Spoken Skills (English is a must, Arabic is preferable).
Up to 1 year of experience in customer service.
Good Communication Skills.
Ability to handle pressure.
For applying please send your CV in English at email@example.com mentioning in the subject (CEE/ country name).