People regularly assume you have the so-called helper syndrome and you feel that making others happy is your calling? If you are communicative as well, we have the ideal Job for you!
For our Team in Berlin we are currently looking for support as Customer Service Agent (m/f) –Dutch speaking.
Overview of tasks:
- Receive and answer customer inquiries via phone, E-Mail and Chat
- Develop individual solutions based on the requirements of the customer
- Process, record and handle customer concerns within the system
We are looking for:
- Enjoyment of customer support and empathic procedure in the processing of various customer requests
- Great communication skills and proficiency in written and spoken Dutch, good command of English preferable
- Routine handling of common PC and Internet applications
- Goal-oriented and independent way of working
- Flexibility, reliability and the ability to work in a team
- Confident an friendly manner
We will offer:
- Challenging and varied inbound activities for different topics and top clients
- Comprehensive product training and intensive training-on-the-job
- Flexible planning of working hours for a good work-life-balance
- In-house training and further education possibilities via our CCC campus
- Advancement opportunities in our international company
- Fixed basic remuneration with attractive bonus options and member gets member rewards
- Highly motivated and dedicated team that likes to get together for staff events
- Free drinks and regularly fresh fruit as a little extra motivation
Join our team and apply now!
Our recruiting team, Robert Neumann and Mark Zeh, is always available for questions at +49 30 520 025-333 and is looking forward to your application at firstname.lastname@example.org or via our application form.
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CCC is one of the leading companies in providing professional customer care in Europe. More than 6,000 service professionals at 18 locations in 8 countries deliver international customer service solutions on the highest level.