10 km


Sales Expert – Customer Service (m/f)

eHealth MediDate GmbH
Berlin Vollzeit
Für diesen Job bewerben


Sales Expert – English speaker (m/f)


Being Germany’s first virtual clinic provider, MediDate is the leading platform for premium lifestyle surgeries. The unique concept entails a broad regional network of partner clinics and own locations of the highest standards while at the same time focusing on a superior patient journey and customer experience. The focus on premium quality allows MediDate to provide their patients with access to renowned medical specialists in the field of plastic and aesthetic surgeries.
MediDate launched in early 2015 and shows a strong and continuous growth ever since.

Due to the support of renowned European investors and the acquisition of the Medical One clinic group in July 2018, we have become European market leader and work on our vision to become the number one medical lifestyle surgery brand of the future.


  • You advise our customers via telephone regarding plastic and aesthetic surgery (inbound- calling, no cold- calling)
  • You provide help finding the right medical specialist at the client’s location
  • You coordiate the schedules with our MediDate-specialists
  • You advise the clients from the first contact until the pre-examination
  • You deliver and maintain a high level of service and customer satisfaction


  • You already have first experience in customer service or sales
  • You are very interested in lifestyle and aesthetic surgery
  • You have a pronounced service- and solution-oriented mindset
  • You work independently and accurately
  • You are an active listener and highly skilled at empathy and communication
  • You are thoroughly motivated and passionate about speaking on the phone


  • A strong team spirit and a cooperative working climate are essential for us
  • By living flat hierarchies and short information channels, we ensure that you are able to implement innovative ideas and realise new projects without long discussions
  • We work in one of the most successful industries of our generation and entirely support our concept
  • Here you will find a relaxed Start-Up atmosphere in combination with professionality, structure and performance-orientation
  • MediDate provides an attractive compensation, flexible working hours, various fitness cooperations, a free fruit basket, drinks and coffee, as well as a company pension scheme, regular team events, MediDate discounts and much more…!


Saskia Groß